Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Great service
Excellent Executive Lounge
Parking congestion
Dining quality
8.0/10
Great
Rooms
8.5
Location
8.5
Service
9.5
Dining
8.0
Guest reviews
8.0/10
based on 5 reviews
8.5
8.5/10 based on 155 reviews
Mary
United States,
December
2023
8.4/10
My stay at the hotel was fantastic! The rooms were incredibly comfortable, and the service throughout the hotel was exceptional. Access to the Executive Lounge on the 28th floor was a highlight, providing great coffee during the day and drinks and snacks in the evening. The staff were as helpful and gracious as any hotel in China.
Rooms
9.0
The rooms were spacious and well-equipped, and the access to the Executive Lounge on the 28th floor was superb.
Service
10.0
The service was top-notch, with the staff being incredibly professional and attentive. They even initiated compensation without being asked.
Location
8.0
The hotel's location is convenient for exploring Ningbo, with easy access to restaurants and shopping. However, the parking situation could be improved.
Dining
8.0
The dining experience was great, especially in the Club area with its wide selection. However, the quality may not be exceptional.
Facilities
7.0
The hotel facilities were good, but not quite up to the standards of a luxury hotel.
Great service
Parking congestion
Harold
United States,
October
2023
8.6/10
My stay at the hotel was quite pleasant overall. The rooms were clean and offered a beautiful view of the rivers, though they felt a bit empty in their setup. The temperature was comfortable throughout my stay. The service was exceptional, particularly in handling unexpected situations like canceled flights, and the staff was incredibly polite and friendly. The location was ideal for exploring Ningbo, with many local attractions and dining options nearby. The dining experience was good, with a wide variety of choices available, and the facilities were well-maintained.
Rooms
8.0
The rooms were excellent, spacious, and clean.
Service
9.0
The staff was very helpful and went above and beyond to assist with various needs.
Location
9.0
The hotel's location was very good for exploring Ningbo, offering access to local attractions and dining options.
Dining
8.0
The dining experience was very good with a wide variety of options available.
Facilities
The hotel's facilities were well-maintained and added to the overall positive experience.